The Staff of Billy Brown Insurance

Billy Brown – Agent/Owner
billybrown@billybrowninsurance.com

Justin Michelic – Agent
justin@billybrowninsurance.com

Tom Hendricks – Agent
tom@billybrowninsurance.com

Charlotte Mertins – Agent
charmertins@billybrowninsurance.com

Jennifer Blanton -Agent
jennifer@billybrowninsurance.com

Great agency. I was referred by a friend and couldn't be happier!

Luke R

19:13 06 May 22

Charlotte was very knowledgeable and helpful

Julia S.

08:10 21 Mar 22

Billy has been my families' agent for years. He is honest and straightforward and gets us great rates. He and his team are quick to respond and always takes care of our issue. I highly recommend him and his team.

Karen

02:17 18 Feb 22

Billy and his team have taken care of me and my wife on multiple occasions with ZERO complications/problems/hassles since 1995. Billy is The Best.More importantly, Billy Brown is more than my insurance agent; Billy is more than our friend. Billy is family, and my wife and I love him.

Thomas F.

22:27 17 Feb 22

Very easy to work with and always gets the best rates!

Marc la P.

15:25 17 Feb 22

Best experience I’ve ever had with an agency. Very responsive and truly cares about their customers. Every agent should do business like them!

Jason P.

17:53 14 Dec 21

Absolute best insurance company ever I have been with them since I started driving and have stuck with them because as I stated they are the absolute best

Terry H.

19:39 09 Aug 21

Always on top of his game. Responds fast!

jason P.

22:42 15 Dec 20

Excellent experience. Great people. Cool location.

Scott S.

17:10 11 Dec 20

Billy give Extra Attention to details! We appreciate your help with Insurance!

Susie T.

01:14 04 Oct 20

They place the customer first. Always looking out for your best interests and have very high integrity. I would recommend them if you are looking for insurance as they can match your insurance needs with the right insurance company!

Ron P.

21:42 24 Jun 20

Have been using Billy for 15 + years. Excellent service.

Courtney B.

16:12 03 Jun 20

Been with billy brown since 2016. Great team and very prompt with request and help

Casey K.

19:41 23 Apr 20

Mr. Brown & his staff at the office are extremely easy to work with. They have always been there when I've needed them, which is important for me and my business.

Jarad W.

17:23 12 Dec 19

Quick responses. Very thorough.

Julie B

01:56 01 Nov 19

Great at finding insurance!!!

SingleMoM A.

17:48 25 Sep 19

Billy Brown has been invaluable in helping me get insurance for my new business.Extremely friendly, knowledgeable, and great at what he does. I now have excellent coverage at an excellent rate on a plan I understand.Give him a call - it's worth your time.

Josh J.

13:50 18 Feb 19

Billy is more than an insurance agent, he is a friend. A friend who looks out for you and is there if you need him. 5 stars isn’t enough.

Maestro

18:12 23 Dec 18

Using an independent insurance agent – hands-down - provides the best value & service available. I’ve heard that in the past, but I didn’t truly understand it until I moved all of my insurance needs over to Billy Brown Insurance. They have relationships with multiple companies, so they know which ones provide the best insurance for your individual needs (home, auto, etc.). In addition, you have someone to call – someone you know - with any questions or changes. You’re not just calling an 800 number. You’re also not calling an agent who can only sell insurance from one agency. Top it off with the fact that Billy himself is super friendly, helpful, and knowledgeable. Traits that are shared by the entire office staff. With Billy Brown Insurance, I have a new-found sense of security that I know – for certain- that I’m covered if an accident or tragedy strikes. I have someone in my corner and I’ve also received all this at a great value.Highly Recommended.

John R.

21:27 19 Dec 18

Billy has been my insurance agent for a year now. I am a business owner and have had to call in several times to either update something on my businss insurance, or have insurance sent to another contractor. He immediately takes care of my needs and always knows exactly what to do when I’m not sure what to do. Easy to talk to and easy to reach when you need him. I have referred Billy Brown numerous times to other family, friends and other business owners.

Chad S.

03:56 22 May 18

I bought a camper that needed insurance beyond what my normal provider would provide. I was referred to Billy Brown insurance through a friend, but could not make it during normal business hours due to work and travel constraints. Billy met with me on a Saturday, during his non business hours, and provided me with a quote for all of my insurance needs! The coverages were the same or better than my current insurance, at prices that were the same or better, too! I'm leaving the a big box insurance company, and returning to a local agent who knows me and my individual needs. I'll recommend Billy Brown to everyone I know, simply for the great customer service I've received thus far!

Patrick g

16:12 14 Apr 18

We have many family members who are covered through Billy Brown,and we appreciate and our satisfied with their service thus far!

Laurie P.

22:52 01 Apr 18

Billy Brown and his team are amazing. When dealing with insurance you want the best and that is what they provide!

Brian P

22:50 23 Mar 18

Over the years I've had agents, but never one that has made me feel as confident and comfortable as Billy Brown. His personal touch is felt in everything he does. I know if I need anything he will be there for me. He and his great staff are always there to give suggestions or answer any questions I may have. He's a proactive professional, but with a feel of a good friend and neighbor that's looking out for your best interests. I have both home and auto coverage with him. So if you want the best, than Billy Brown is your man.Thanks for your outstanding service and know I plan on being with you for a long time.!

Kathleen E.

18:13 22 Feb 18

Incredible and friendly service. I would highly recommend Billy and his team.

Stacy B.

16:08 22 Feb 18

Billy Brown is the Man! He can take care of all of your insurance needs and is always there for you. Gives great advice and is totally trustworthy. And he has a beaming personality.

Sandy H.

15:23 22 Feb 18

Nearly 25 years ago we were new to the area, and a friend suggested talking with Billy. We have been extremely satisfied with that decision for both personal and business insurance. Billy and his staff have the magic of excellent customer service mastered. Plus, Billy is just plain old fashioned enjoyable to talk with and his straightforward advice is both refreshing and easy to understand.Thanks Billy & your teamSteve & Ronda Roth

Steve R.

17:59 30 Jan 18

Billy Brown has been a family friend and a truly excellent insurance company for years! I recently insured a new car with them, about two years ago, and they helped me through every step of the way when I had my car broken into last December. Amazing staff and customer service.

Emma P.

17:26 30 Jan 18

Billy Brown has always been able to give us amazing rates for great coverage. No one has been able to beat his pricing. Been a customer for 35+ years!

K A L.

16:41 26 Dec 17

Thank-you so much for keeping tabs on my car insurance payments.Charlotte called and said I was scheduled to cancel for non payment.I really thought I'd paid, but both of my bank accounts said otherwise.I had forgotten to SEND in my premium. Your follow thru let me pay for my insurance on time with no lapse in coverage.Much appreciation for you and your staffs good work, and once again going above and beyond. You have my highest recommendations.Henry Armetta,

Henry A.

00:39 25 Dec 17

Billy is a great agent! He insures my home, cars, business! He is there to answer questions and make recommendations...gives good advice when the unfortunate should happen...Thanks Billy for being there!

John B.

23:08 21 Dec 17

I have been insured with Billy Brown for a few years and I appreciate the personal attention I get when I call for anything. I just know that if I ever need anything, they will be there. In fact I've heard Billy tell of stories where he has personally been there when an insured suffers a loss. Everyone deserves to have that type of trust in their agent.

Tricia G.

19:42 21 Dec 17

We have worked with Billy for a few years now. He and his staff are wonderful to work with - always quick answers to any questions we have, and he always finds us the best rates on insurance! Couldn't imagine using anyone else.

Kara K.

19:12 21 Dec 17

I have been a long time client of Billy Brown Insurance for both business and personal insurance. All of the staff here I have dealings always provides great service, follow up, and has not let me down in the over 10 years I have been a client. I have other agents call on me every year looking to take my business but I have not found a firm that can compare yet. It is refreshing to do business with a group of people that does what they say they will! I highly recommend Billy Brown Insurance. Eric Smith, Hartland

Eric S.

15:37 01 Mar 12

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